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- Go to the Service Bureau Upload Sessions screen.
- In the Upload Task column, determine if you submitted a Filing upload PRIOR to creating a Print+Mail upload.
- If so, select ONLY the Upload File Name associated with the submitted Filing upload and click "Reset (VOID) Upload" button.
- In the screenshot example above, you would select Upload 010.ZIP for the NEC forms that were submitted for Filing prior to creating their Print upload.
- Do not reset/void any associated State Filing uploads.
- The records are released and available for you to create a Print upload.
- Use the "Printing & Mailing or E-Delivery Upload" button to create a Print only upload.
- Do NOT select the "I request immediate filing with the IRS" option (these forms have already been submitted for filing).
- Submit this upload to the Service Bureau.
- You will receive an automated email from the Service Bureau once we receive it. There is no need to call or email to ask if we have it -- it only delays processing.
- Important Last Steps: Force your form status to Filed, in case you need to create corrections later.
- Click the "Filing with the IRS Upload" button to recreate the filing upload for these forms that were reset/voided.
- At the Submit a Service Bureau Upload, select MANUAL TRANSFER as the transfer method.
- Discard any paperwork that prints out. Do NOT post this upload on our FTP site.
- At the Service Bureau Upload Sessions screen, verify that your forms show Upload Task = Filing, and Status = Done (Manual).
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