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- Go to the Service Bureau Upload Sessions screen.
- In the Upload Task column, determine if you submitted a Filing upload PRIOR to creating a Print+Mail upload.
- If so, select ONLY the Upload File Name associated with the submitted Filing upload and click "Reset (VOID) Upload" button.
- In the screenshot example above, you would select Upload 016.ZIP for the NEC forms that were submitted for Filing prior to creating their Print upload.
- Do not reset/void any associated State Filing uploads.
- The records are released and are available for you to create a Print upload.
- Use the "Printing & Mailing or E-Delivery Upload" button to create a Print only upload.
- Do NOT select the "I request immediate filing with the IRS" option (these forms have already been submitted for filing).
- Submit this upload to the Service Bureau.
- You will receive an automated email from the Service Bureau once we receive your upload. Please do not call or email to ask if we have it, this only delays processing.
- Important Last Steps: Force your forms status to Filed, in case you need to create corrections later.
- Click the "Filing with the IRS Upload" button to recreate the filing upload for these forms that were reset/voided.
- At the Submit the Submit a Service Bureau Upload, select MANUAL TRANSFER as select MANUAL TRANSFER as the transfer method.
- Discard any paperwork that prints out. Do NOT post this upload on our FTP site.
- At the Service Bureau Upload Sessions screen, verify that your forms show Upload Task = Filing, and Status = Done (Manual).
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