Getting Started
To get to the Administrative screen within the TINCheck website, click on “Admin” at the top of the screen.

From here you can:

• Add New Users
• Edit Existing Users
• Change Company Information/Contact
• Change/View your PGP Encryption for Bulk Uploads
• Change/View your Validation Preferences and Match List Threshold options
• View your current Billing Plan
• View/Export History

Adding a New User
To add a new user click on the “User” tab from the Administrative screen

Then Click on the “Add new user” button in the bottom right hand corner of the screen.

You will then be taken to the “New user” screen. Here you will provide the users email address, name and phone number. You can also select if you would like them to have access to the history or bulk upload capability (if it has been enabled for your company) as well as limit the user’s check usage. Once you have added the user information and made your selections click on the “Save” button in the bottom right hand corner.

Once you have saved the user they will need to set-up their password by following the below steps

1. Go to www.tincheck.com
2. Input email address as the login ID. This is the email that was provided when the user was added to TINCheck.
3. Click on “Forgot my Password”. This will send the user a link via email so that they can set-up their password.
4. Click on the link in the password reset request email to set-up password. Please that this link is only good for 24hrs, so the user should utilize the link as soon as they receive it.

Editing a User Account

To make changes to an existing user account, click on the “Users” tab.

Then Click on the pencil icon to the left of the user’s name.

This will take you into the user account.

From here you can:

• Reset a Password
  • To reset a user’s password simply click on the “Reset Password” button.
• Enable “View History”
  • To give a user access to the History of checks done check off the “View History” box.
• Lock a user account
  • To prevent a user from logging in check off the “User Lock” box.
• Grant Administrative Access
  • To give a user Admin rights check off the “Account Admin” box.
• Limit user’s check usage
  • To limit a user’s check usage to a specific number each month type in the number of checks you want them to be able to do in the “Checks Remaining” field. Otherwise check off the “Check Limit Based on Company Account” box.

View/Change Company Information and Contact

To view or change your company contact or information click on the “Company Contact” tab.

From here you can:

• Update the company name
• Update the contact name, phone number, email and address

*Be sure and click save once you have made all your changes.

Change/View PGP Encryption for Bulk Uploads

Here you can add a PGP encryption code for bulk uploads. This requires that the person opening the file once processed, have the same code as provided here. This allows for an extra level of security.
Click on the Bulk Upload Options Tab

Then check the box next to “enable editing of your pgp key”. Once you have checked of the box you will be able to add your PGP key into the text box.
When you are finished click “Save”.

Change/View your Validation Preferences and Match List options

From here you can choose which Lists you would like to receive results on. All lists offered by TINCheck are selected by default. However if there is a list that you are not concerned with the results you can unselect that list here.
Click on the “Validation Preferences” Tab

You will then see all the Lists that the information you provide us validated against. To choose not to validate against a specific list simple uncheck the box next to the list you do not want to validate against.

You can also choose to set your Match List Threshold to a specific percent. This allows you to determine at what level of a match you want to be notified of a potential hit on the lists we verify against. For example setting the threshold to 80% means that you want to be notified of all potential listings that match the Name you have provided at 80%.

View Billing Plan

To view the currently monthly or prepaid plan you are on click on the “Company Settings” tab.

You will then see the currently plan you are on.

Monthly Plans will look as follows:

Prepaid plans will looks as follows and shows you the number of checks remaining: 

View/Export History

Admins and those who have been given access to the history can view the history of checks done on the account. They also have the ability to export this information to excel. This allows for the admin to track how many checks have been done, who they were done by as well as view the results of that check.

Click on the History Tab

You will then see a list of checks that have been done through our system. These checks start with the most recent at the top.

From here you can see a snapshot of the results you have received, the date the check was done and the user that performed the check. If you would like to see checks done by a specific user click on their email address listed under “by” to see checks performed by that user.

To see the full details of your results for a specific check click on the “i” icon just to the left of the tin number.

Exporting Your History

This feature allows you to export a specific date range of checks to an excel file. This export will include the user that performed the check, the TIN (only the last 4 digits will show for security) the Name, GIIN, date requested and true or false results for the IRS results as well as the potential list matches.

To export the History click on the “export” button in the upper right hand corner of the screen.

Then choose the date range that you would like to export for. Then click “Export”

A file titled “export.csv” will download. You will then be able to open this file in excel and organize and sort the columns to your preference within excel.

Note: to download this as a PDF, please click the ellipses menu at the top right and click on Export to PDF.